United Way Announces Community Listening Sessions and Continues Survey to Better Understand Local Needs
United Way of Central Illinois will be hosting Community Listening Sessions and a companion Community Survey to gather input directly from residents across Sangamon and Menard Counties. These efforts aim to better understand the challenges facing local families and identify where the greatest needs and gaps exist. Then, United Way can continue to direct grant funding and resources where they are most impactful.
While United Way has long worked with a wide network of nonprofit partners to support youth opportunity, healthy communities, financial security, and overall community resiliency, leaders at United Way recognize that the landscape of need is always evolving. The listening sessions and survey are part of a larger effort to take stock of what people truly need to thrive today.
Hearing Directly from the Community
“We can’t create meaningful solutions unless we understand the realities people are facing,” said Marne Fauser, CEO and President of United Way of Central Illinois. “The listening sessions and survey are about opening the door to honest conversation. We’re not just looking at data points; we are listening to lived experiences.”
The initiative is designed to ensure that the voices of everyday residents are heard, especially those who might not otherwise be included in decision-making. United Way is encouraging individuals from all walks of life, parents, seniors, young adults, nonprofit leaders, educators, business owners, and more, to participate.
“We hope to reach more people who don’t typically raise their hands in public forums,” said Penny McCarty, United Way Board Chair. “Whether it’s through a quick survey response or joining a session in their neighborhood, every voice matters.”
The Community Survey is currently open online and takes only a few minutes to complete. You can find it here: www.uwcil.org/community-survey It asks residents to share what challenges they or their neighbors face, which services they value most, and what barriers prevent them from getting help. Paper copies are also available for those without internet access, just call the United Way office at 217-726-7000.
Identifying Gaps and Finding Future Investment
United Way’s mission is to bring people and resources together to build a stronger, healthier, and more equitable community. But to do that effectively, the organization needs a clear and up-to-date picture of what’s working and what’s not.
“We know there are families struggling with housing, food insecurity, mental health, and the cost of childcare,” said Marne Fauser. “But we also know that these issues look different from one neighborhood to the next. Our goal is to dig deeper and get a fuller understanding of where services may be falling short or where new support is needed.”
The information gathered through the listening sessions and survey will directly inform United Way’s grant-making process, partnerships, and programming priorities in the years to come. It will also shape broader community collaborations.
“We’re not just checking a box,” added Marne Fauser. “This is about aligning our work with what the community tells us they need most.”
Upcoming Listening Sessions
In addition to the survey, United Way is hosting two in-person Community Listening Sessions. These will be open to the general public.
“These aren’t formal presentations, they are open dialogues,” said Marne Fauser. “We’re inviting people to join us on a priority walk, tell us about the issues facing our community, and add their input on where United Way can help.”
How to Get Involved
Community members are encouraged to complete the survey online at www.uwcil.org/community-survey.
United Way also invites you to attend the upcoming listening sessions in August. Information is below and can be found on the United Way website.
Tuesday, August 19 at noon at Salvation Army, 1600 E Clearlake Dr, Springfield, IL 62703. Light lunch provided.
Thursday, August 21 at 5:00pm at United Way office, 1999 Wabash Ave, Suite 107, Springfield, IL 62704. Refreshments provided.
“If you’ve ever wished someone would ask what your community needs, this is your chance to speak up,” said Marne Fauser. “We’re listening, and we’re ready to act on what we hear.”
Karen Gedrose is the Director of Community Initiatives with United Way of Central Illinois and works with the entire community to further the mission and vision of United Way. She encourages you to complete the survey and let your voice be heard!